Components:
Microsoft iSCSI Initiator 2.02
SnapDrive 4.1
SnapManager for Exchange 3.2
The following error appears in the Restore log in SnapManager for Exchange:
***VERIFYING DATABASES IN SNAPSHOT
Verifying databases in snapshot...
Mounting Snapshot [exchsnap__monkey__recent] for LUN F
[SnapDrive Error]: Error 0xe000020d occured. Description is not found.(SnapDrive Error Code: 0xe000020d)
Unable to mount snapshot, aborting database verification...
Failed to verify log and database for restore operation.
Error code: 0xe000020d, storage group name: First Storage Group
A filer autosupport message is sent on failure.
***SNAPMANAGER RESTORE JOB ENDED AT: [08-24-2006 11.09.00]
Failed to restore storage group.
**** RESTORE RESULT SUMMARY*****
Restore failed.
SnapManager for Exchange is attempting to mount the snapshotted lun as part of the restore. This is actually performed by SnapDrive, which in turn is integrated to work with the Virtual Disk Service (VDS).
The Solution:
Restart the Virtual Disk Service service - this will restart the SnapDrive service as well.
Close and re-open the Computer Management screens as well as SnapManager for Exchange and retry the restore operation.
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